Operations inbox
Use this for setup help, access issues, billing questions, mailbox connection problems, and product support.
Contact
One operations inbox. Clear routing.
ResponseFlow runs through one operations contact so access, onboarding, billing, mailbox setup, and account issues do not get lost between aliases.
Response window
Typical reply time is within one business day.
If the matter is urgent, say so clearly in the subject line.
Best subject line
Company name - issue type
Example: Your company - access issue or Your company - Microsoft 365 setup.
For workspace setup
Include your company name, the signup email, service category, and the specific outcome you need.
For access problems
Include the workspace email, whether the issue is provider sign-in, PIN verification, or reporting visibility, plus any useful timestamp.
For billing or policy questions
Use the same inbox with the company name and workspace email so the correct account can be matched quickly.